Fitz HR knows the modern award that governs your team — cold. Built for the café, the shop, the workshop, the care service: owner-operators who carry Fair Work risk personally and make staffing calls off-hours, alone. Ask any question in plain English and get an instant answer grounded in your award and the Fair Work Act — contracts, warning letters and pay-rate answers in minutes, not billable hours.
HR doesn't fail at 10am in a meeting room. It fails off-hours, when a manager makes a call without the right information — no documented warning, no fair process, no paper trail.
Penalty rates, allowances, casual loading — one miscalculation and you're facing a back-pay claim that wipes out months of margin.
Warning letters, contracts, PIPs — you started a business to run it well, not to become an HR administrator.
A key staff member walks out at 10pm Saturday. Your HR consultant isn't picking up. You're on your own — until Fitz.
Ask a general-purpose chatbot what a casual bartender earns on a Sunday and you'll get a confident guess. Ask Fitz, and you'll get the actual answer — grounded in your award. That difference is the whole product.
The big platforms don't calculate a SCHADS broken shift or a hospitality Sunday penalty. Fitz does — because it's built award-first, not stretched to fit.
General chatbots aren't trained on your award's specific provisions. They give a confident answer that won't hold up under Fair Work scrutiny. Fitz answers from the instruments themselves.
Expensive, not 24/7, and they don't scale to routine questions. Fitz answers instantly — and still gives you qualified HR professionals for the hard calls.
Fitz = award-deep + instant + human backup + affordable
These aren't random. They're the award-dependent, penalty-heavy, shift-based frontline workforces with little in-house HR and high Fair Work exposure. Tell Fitz your award once, and every answer, rate and document is built on it.
Penalty rates, split shifts, casual conversion, evening and night loadings.
AI HR for Hospitality → MA000119Separate late-night band and different minimum engagements to Hospitality.
AI HR for Restaurants & Cafes → MA000004Sunday and public holiday penalties, junior rates, late-trading spans.
AI HR for Retail → MA000010C14–C1 classifications, shift loadings, overtime, allowances, RDOs.
AI HR for Manufacturing → MA000100Broken shifts, sleepovers, on-call, client travel, cancellations — widely regarded as the most complex award in the country.
AI HR for SCHADS & NDIS → MA000027Classification streams, on-call, higher duties, allied-health specifics.
AI HR for Health Practices → MA000120Qualification-based classification, ratios-driven rostering, director and educator levels.
AI HR for Childcare & Education →Fitz answers like a consultant, documents like a lawyer, and never sends an hourly invoice.
Not generic HR. Pay rates, penalties, allowances and entitlements answered from the award that governs your team — in plain English, under 90 seconds.
Employment contracts, warnings, PIPs and terminations — tailored to your award's classifications, rates and clauses. 8 questions, one legally sound document.
Expert-reviewed documents and bookable consultations with qualified HR professionals for crisis and complex matters — so the hard calls never rest on AI alone.
Crisis support is included on every plan, 24/7 — because walkouts, no-shows and misconduct don't wait for Monday morning.
No setup. No training. Just ask.
Anything — from shift loadings to how to handle a no-show. Plain English, no legal jargon needed.
Instant guidance grounded in your modern award and the Fair Work Act. Under 90 seconds, every time.
Follow the guidance, or let Fitz produce the letter, contract or warning notice on the spot.
“We had a kitchen hand walk out mid-Saturday service after an altercation. I was convinced we were going to get a claim lodged against us. Fitz walked me through exactly what to say, what to document, and what to avoid. We handled it correctly. No claim, no drama.”Business Owner · Inner West Sydney
Same story in every sector — a support worker no-shows a 2am shift, a theft allegation on a Sunday, misconduct on night shift. What decides the outcome is the call the manager makes in that moment. Fitz makes sure it's the right one.
Start free, upgrade when you need more. All plans include unlimited HR tools and the Award Rate Calculator.
Try Fitz with no commitment
$0/forever
No credit card required
For occasional HR needs
$249/year
Just $21/month
For busy venues with regular HR needs
$449/year
Just $37/month
Multi-venue or high-turnover
$899/year
Just $75/month
All paid plans include a 14-day money-back guarantee. Cancel anytime.
The best small-business HR software answers Australian-specific questions — awards, penalty rates, Fair Work — without setup or training. Fitz HR is built for exactly that: your award, not generic HR. Award-grounded answers in under 90 seconds and compliant documents in minutes, with a free tier to start.
Even one employee puts you inside the Fair Work system — awards, NES entitlements, proper process for warnings and dismissal. One miscalculated penalty rate can become a back-pay claim. Fitz gives you the answers and documents without hiring anyone.
The free tier includes 20 AI chats/month and unlimited HR tools. Paid plans run $249–$899/year, with a 14-day money-back guarantee on all paid plans.
No — you're up and running in 60 seconds. There's no implementation, no training and no onboarding project. Tell Fitz your award and start asking questions.
Yes. The Employment Contract Builder tailors contracts to your modern award — with the correct classification, pay rates, leave entitlements and award-specific clauses.
Fitz includes crisis support on every plan and is available 24/7 — because staff walkouts and misconduct don't keep business hours.
Award-accurate HR for Australian small business — without the retainer. We know your award cold.
14-day money-back guarantee on all paid plans · Cancel anytime