PRIVACY POLICY

1. INTRODUCTION

  1. This document sets out the privacy policy of Fitzgerald HR Pty Ltd ABN 87 693 882 709 (referred to in this privacy policy as ‘we’, ‘us’, or ‘our’).

    We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.

    We are committed to preventing serious invasions of privacy and ensuring the protection of your personal information, so you can contact us using the details below if you have any questions or concerns.

    By providing personal information to us, you consent to our storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.

    We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.

2. TYPES OF PERSONAL INFORMATION WE COLLECT

  1. The personal information we collect may include the following:

    1. name;

    2. mailing or street address;

    3. email address;

    4. social media information;

    5. telephone number and other contact details;

    6. age;

    7. date of birth;

    8. employment-related information, including employment history, CVs, skills, qualifications, job applications, performance reviews, payroll, leave records, sensitive employee information (only where you provide it);

    9. text, messages and other materials you submit when using the AI chatbot (AI Chatbot), including questions, descriptions of your circumstances, and any attachments you choose to upload;

    10. credit card or other payment information;

    11. information about your business or personal circumstances;

    12. information in connection with client surveys, questionnaires and promotions;

    13. your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information;

    14. information about third parties; and

    15. any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you.

3. HOW WE COLLECT PERSONAL INFORMATION

  1. We will collect your personal information in a lawful and fair way. We will only collect your personal

    information where you have consented to it, or otherwise in accordance with the law.

    How we collect your personal information from you

    We may collect personal information where you:

    1. contact us through our website;

    2. receive goods or services from us;

    3. sign up and create an account through our platform;

    4. submit any information into or interact with our AI Chatbot or other automated HR tools;

    5. submit any of our online sign up forms;

    6. insert payment details for a subscription

    7. communicate with us via email, telephone, SMS, social applications (such as LinkedIn or Facebook) or otherwise;

    8. interact with our website, social applications, services, content and advertising; and

    9. invest in our business or enquire as to a potential purchase in our business.

      How you provide information for someone else

      If you are providing personal and/or sensitive information on behalf of someone else, you must have the consent of that person to provide their personal and/or sensitive information to us to be collected, used, and disclosed in accordance with this privacy policy.

      How we collect personal information from cookies

      We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, ‘cookies’ or other similar tracking technologies that allow us to track and analyse your website usage. Cookies are small files that store information on your computer, mobile phone or other device and enable and allow the creator of the cookie to identify when you visit different websites. If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.

    We may use Google Analytics to collect and process data, including when you use third party websites or apps. To find out more see How Google uses data when you use our partners’ sites or apps.

4. USE OF YOUR PERSONAL INFORMATION

  1. We collect and use personal information for the following purposes:

    1. to provide services or information to you;

    2. to provide you with HR tools or services;

    3. for record keeping and administrative purposes;

    4. to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing goods or services to you;

    5. to improve and optimise our service offering and customer experience;

    6. to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;

    7. to operate, maintain, and improve our platform, including AI Chatbot features;

    8. to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);

    9. to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; and

    10. to consider an application of employment from you.

    We may also use your personal information for:

    1. secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use;

    2. such purposes where we reasonably believe that use of your personal information is necessary to lessen or prevent a serious threat to the life, health or safety of any individual, or to public health or safety, and it is unreasonable or impracticable to obtain your consent;

    3. any other purpose for which we receive consent from you; or

    4. any other purpose which is permitted or required under applicable privacy laws.

5. HOW WE DISCLOSE YOUR PERSONAL INFORMATION

  1. We respect your privacy, and we will take reasonable steps to keep your personal information confidential and protected. We may disclose your personal information to:

    1. our professional advisors such as lawyers, accountants and auditors;

    2. our related entities; or

    3. any third parties you have consented personal information to be disclosed to.

      We may also disclose personal information to third party contractors as required for us to provide our goods and services to you, such as cloud-service providers, IT professionals, marketing

    agencies and debt collection agencies.

    We take care to work with such third parties who we believe maintain an acceptable standard of data security and require them not to use your personal information for any purpose except for those activities we have asked them to perform on our behalf.

    We will not otherwise disclose your personal information unless:

    1. you have consented to us disclosing your personal information for particular circumstances;

    2. as needed in an emergency or in investigation suspected criminal activity;

    3. we are required to disclose under a subpoena, court order or other mandatory reporting requirements;

    4. we reasonably believe that disclosure of your information is necessary to lessen or prevent a serious threat to the life, health or safety of any individual, or to public health or safety, and it is unreasonable or impracticable to obtain your consent;

    5. it is reasonably necessary for the establishment, exercise or defence of a legal claim; or

    6. it is otherwise authorised or required by law.

6. STORAGE OF YOUR PERSONAL INFORMATION

All personal information we collect is stored on servers located in Australia and, for the most part, we do not disclose or transfer personal information overseas.

However, the cloud service providers we engage to provide us Australian-based servers may operate overseas disaster recovery sites or have personnel overseas who may access the personal information we hold to assist us in managing our servers.

We also may use Google Analytics to track web traffic information which is operated by Google which stores information across multiple countries.

When you communicate with us through a social media service such as Facebook or Twitter, the social media provider and its partners may collect and hold your personal information overseas.

7. SENSITIVE INFORMATION

  1. Collection of sensitive information

    We may collect sensitive information about individuals during the course of providing our services through the Platform. This may include, for example, health information, disability information, employee misconduct or performance information, and other personal information that qualifies as sensitive under applicable privacy laws.

    We will only process sensitive information that is entered into the Platform by you, the end user. By uploading or providing sensitive information, you confirm that you have obtained all necessary consents and are complying with your privacy obligations. It is not the responsibility of Fitz HR to obtain consent from the individuals to whom the information relates.

    User responsibility

    You must ensure that you have all necessary rights, consents, and authority to input any personal or sensitive information about individuals via the Platform. We do not independently verify such authority and are not responsible for information provided by you.

    How We Use Sensitive Information

    Sensitive information will only be used for the purposes of:

    1. Providing HR services, templates, reports, or other Platform functionality;

    2. Complying with legal obligations, resolving disputes, or enforcing agreements;

    3. Sending administrative messages, reminders, notifications, or updates requested by you;

    4. Any other purpose permitted or required under applicable privacy laws.

    How we disclose sensitive information

    We may disclose sensitive information to:

    1. Contractors or service providers who assist with Platform functionality (e.g., cloud providers, AI services);

    2. Any other third party where disclosure is permitted or required under applicable privacy laws.

    We will take reasonable steps to ensure that any third-party recipients, including those located overseas, handle sensitive information in a manner consistent with this Privacy Policy.

    AI Powered Features

    Information input into AI-powered features will be processed only to generate outputs requested by you. We do not use sensitive information for AI model training unless expressly stated, and we take reasonable steps to secure such information.

    Withdrawing consent

    You may withdraw your consent to our collection, use, or disclosure of sensitive information by contacting us using the details set out below. We will process all such requests within a reasonable timeframe.

  1. Access and correction

    You may request access to, or correction of, sensitive information we hold about individuals through the Platform. Requests will be handled promptly and in accordance with applicable privacy laws.

8. SECURITY

  1. We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.

9. LINKS

  1. Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.

10. REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION

  1. If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

    If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.

11. COMPLAINTS

  1. If you wish to complain about how we handle your personal information or believe your privacy has been seriously invaded, please contact us using the details provided below with your name and contact details. We will investigate your complaint promptly and respond within a reasonable timeframe.

12. CONTACT US

  1. For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

    Name: Blake Fitzgerald

    Email: hello@fitzhr.com

    Our privacy policy was last updated on 27 February 2026

Last updated: February 2026