AI HR Software for Restaurants & Cafes

Covers standalone restaurants, cafes, bistros and catering within them. Venues attached to pubs, hotels and clubs are typically covered by the Hospitality Award MA000009 instead — Fitz confirms coverage before it answers.

Live scenarios

What does the late-night loading pay after 10pm?

The Restaurant Award has its own late-night band that differs from Hospitality. Fitz returns the exact current loading and the hours it applies to.

Can I put a chef on an annualised wage arrangement?

Yes — under strict conditions with outer limits and reconciliation requirements. Fitz explains what clause 20 requires before you rely on one.

What is the minimum engagement for a casual shift?

Fitz returns the exact minimum engagement from the current award text and flags any roster below it before you publish.

Classification wizard

Describe the role

Answer a few plain-English questions about what the employee actually does.

Fitz maps the award

The wizard walks the Restaurant Award classification structure so you land on the right level.

Get the exact rate

The current hourly, weekly, penalty and allowance figures — straight from the Pay Guide MA000119.

Document builder

Award-correct documents in minutes

Generate restaurant business paperwork that already reflects Restaurant Award rules: Restaurant employment contract · Casual engagement letter · Annualised wage agreement · Classification & pay-rate letter · Formal warning.

Crisis Mode

When something goes wrong right now

A kitchen hand walks out mid-Saturday service, a heated dispute on the pass — Crisis Mode gives you the immediate, Restaurant-Award-grounded steps to take right now.

Awards & compliance software for restaurants & cafes

Fitz HR is the award and compliance layer for restaurants and cafes without an in-house HR team. It interprets the Restaurant Award (MA000119) for every pay, penalty, allowance and classification question, produces the contracts, letters and warnings that hold up if a matter is ever tested, and keeps a record of each answer and document so you can show the process you followed. Payroll and rostering stay where they are — Fitz sits alongside them as the compliance layer, and a human HR specialist is there when a situation needs one.

Award interpretation — the exact MA000119 rate, loading or allowance, sourced from the current Fair Work Pay Guide.
Compliance records — every answer and generated document is kept with the employee it relates to.
Process that holds up — warnings, performance and termination steps that follow procedural fairness, not guesswork.
Human escalation — a real HR specialist when the answer needs judgement, not just a rate.

Explore

Pay Rates

Restaurant Award Pay Rates 2026

Current classification rates, penalties and allowances from the FWO Pay Guide.

Guide

Restaurant Award Guide (MA000119)

The complete reference — coverage, classifications, penalties, allowances and compliance.

Compare

Fitz HR vs Employment Hero

How Fitz compares for restaurant businesses on the Restaurant Award.

Best software

Best HR Software for Restaurants & Cafes

What to look for in HR & compliance software for restaurant businesses — and how Fitz compares.

Printable

Restaurant Award Cheat Sheet

Rates, penalties and allowances on one page — print or save as PDF.

Classifications

Restaurant Award Classifications

Every classification level explained — who fits where, and what each level is paid.

HR Compliance Software for Small Business

What HR compliance software has to do, what Fitz HR is and isn't, and how it compares.

Frequently Asked Questions

What does Fitz HR do for a restaurant business?

Fitz answers Restaurant Award (MA000119) questions instantly — pay rates, penalties, allowances, minimum engagement, classifications and compliance — grounded in the current Fair Work Ombudsman Pay Guide. It also builds documents and runs a Crisis Mode for urgent situations.

Are the Restaurant Award rates current?

Yes. Rates are sourced from the FWO Pay Guide MA000119 and are current as at 2026-07-01, with the next review due 2027-07-01.

Is Fitz HR an awards and compliance software for restaurants & cafes?

Yes. Fitz HR is award and compliance software built for restaurants and cafes: it interprets the Restaurant Award (MA000119) for pay, penalties, allowances and classifications, generates award-correct documents, and keeps a record of every answer and document so you can show the process you followed. It does not run payroll — it sits alongside your payroll or rostering system as the compliance layer.

Does the Restaurant Award cover cafes?

Yes — the Restaurant Industry Award MA000119 covers standalone restaurants, cafes and bistros. A cafe or restaurant operating inside a pub, hotel or club is generally covered by the Hospitality Award MA000009 instead. Fitz confirms coverage before answering.

Is this a separate product from the hospitality tool?

No — it is the same Fitz HR assistant, tuned for the Restaurant Award. You get the same wizard, document builder and Crisis Mode, grounded in your award.

Any Restaurant Award question — answered in seconds

Grounded in the current Fair Work Pay Guide MA000119. Ask anything about pay, penalties, allowances or compliance.

Ask Fitz Free →