Every adult classification under the Retail Award (MA000004) with current full-time and casual rates — and how to tell which level a role belongs at. Rates current as at 2026-07-01, sourced from the FWO Pay Guide.
The Retail Award (MA000004) classifies adult employees across the levels below, with 2026 full-time rates from $27.81 to $33.99 per hour; casual rates include the 25% loading. A role's level is set by its actual duties as defined in the award — not its job title. The step from Retail Employee Level 1 to Retail Employee Level 2 is $0.64/hour full-time. Full tables below, or ask Fitz to classify a specific role.
| Classification | Full-time /hr | Casual /hr* |
|---|---|---|
| Retail Employee Level 1 | $27.81 | $34.76 |
| Retail Employee Level 2 | $28.45 | $35.56 |
| Retail Employee Level 3 | $28.89 | $36.11 |
| Retail Employee Level 4 | $29.45 | $36.81 |
| Retail Employee Level 5 | $30.66 | $38.33 |
| Retail Employee Level 6 | $31.11 | $38.89 |
| Retail Employee Level 7 | $32.67 | $40.84 |
| Retail Employee Level 8 | $33.99 | $42.49 |
*Casual rates include the 25% casual loading, as published in the FWO Pay Guide MA000004. Junior, apprentice and trainee rates differ — ask Fitz for those.
The award classifies the work, not the title. Whether a shop assistant, keyholder or department manager sits at one level or the next depends on the duties actually performed, the skills and qualifications the role requires, and the responsibility it carries — each defined in the award's classification schedule. Misclassifying downward creates an underpayment that compounds every pay run; misclassifying upward is money you didn't need to spend.
If you're unsure, describe the role to Fitz — the classification wizard walks the Retail Award structure with you and returns the level and current rate. Or start from the full pay-rates tables and the complete award guide.
Describe the job — Fitz maps it to the right Retail Award level with the current rate. Free to start, no card required.
Try the Classification Wizard →