Covers social and community services, home care, disability services (including NDIS), family day care and crisis accommodation.
Live scenarios
How much is the sleepover allowance?
Fitz returns the exact SCHADS sleepover allowance from the current Pay Guide, plus what happens if the worker is called to active duty during the sleepover.
What is the minimum engagement for a social & community services shift?
SCHADS sets different minimums by stream. Fitz applies the right minimum for the stream and flags any roster that breaches it.
Do broken shifts attract an allowance?
Yes — SCHADS pays a broken-shift allowance that depends on the number of unpaid breaks. Fitz applies the correct one automatically.
Classification wizard
01
Describe the role
Answer a few plain-English questions about what the employee actually does.
02
Fitz maps the award
The wizard walks the SCHADS Award classification structure so you land on the right level.
03
Get the exact rate
The current hourly, weekly, penalty and allowance figures — straight from the Pay Guide MA000100.
Document builder
Award-correct documents in minutes
Generate community services provider paperwork that already reflects SCHADS Award rules: SCHADS employment contract · Casual engagement letter · Classification & pay-point letter · Broken-shift / sleepover agreement · Formal warning.
Crisis Mode
When something goes wrong right now
A client-safety incident or a lone-worker emergency — Crisis Mode gives you the immediate, SCHADS-grounded steps, and the right people to notify.
Awards & compliance software for disability & community services
Fitz HR is the award and compliance layer for community services without an in-house HR team. It interprets the SCHADS Award (MA000100) for every pay, penalty, allowance and classification question, produces the contracts, letters and warnings that hold up if a matter is ever tested, and keeps a record of each answer and document so you can show the process you followed. Payroll and rostering stay where they are — Fitz sits alongside them as the compliance layer, and a human HR specialist is there when a situation needs one.
- Award interpretation — the exact MA000100 rate, loading or allowance, sourced from the current Fair Work Pay Guide.
- Compliance records — every answer and generated document is kept with the employee it relates to.
- Process that holds up — warnings, performance and termination steps that follow procedural fairness, not guesswork.
- Human escalation — a real HR specialist when the answer needs judgement, not just a rate.
Explore
Frequently Asked Questions
What does Fitz HR do for a community services provider?
Fitz answers SCHADS Award (MA000100) questions instantly — pay rates, penalties, allowances, minimum engagement, classifications and compliance — grounded in the current Fair Work Ombudsman Pay Guide. It also builds documents and runs a Crisis Mode for urgent situations.
Are the SCHADS Award rates current?
Yes. Rates are sourced from the FWO Pay Guide MA000100 and are current as at 2026-07-01, with the next review due 2027-07-01.
Is Fitz HR an awards and compliance software for disability & community services?
Yes. Fitz HR is award and compliance software built for community services: it interprets the SCHADS Award (MA000100) for pay, penalties, allowances and classifications, generates award-correct documents, and keeps a record of every answer and document so you can show the process you followed. It does not run payroll — it sits alongside your payroll or rostering system as the compliance layer.
Does the SCHADS Award cover NDIS support workers?
Yes. The Social, Community, Home Care and Disability Services Industry Award MA000100 covers most disability support and NDIS-funded services, alongside home care, family day care and crisis accommodation streams — each with its own classification and minimum-engagement rules.
Is this a separate product from the hospitality tool?
No — it is the same Fitz HR assistant, tuned for the SCHADS Award. You get the same wizard, document builder and Crisis Mode, grounded in your award.
Any SCHADS Award question — answered in seconds
Grounded in the current Fair Work Pay Guide MA000100. Ask anything about pay, penalties, allowances or compliance.
Ask Fitz Free →