About Fitz HR
Award-Aware HR Software for Australian Small Business —
Built for the Moments That Matter Most
Fitz HR is award-aware, AI-powered HR compliance software for Australian small business. It helps owner-operators in hospitality, retail, manufacturing, community services (SCHADS/NDIS), health and children's services stay compliant with the Fair Work Act 2009 (Cth) and their specific modern award by providing instant guidance, compliant document generation, and on-demand access to qualified HR professionals — 24/7. For businesses without a dedicated HR team, it replaces the need for an external HR consultant for all but the most complex legal proceedings.
HR doesn’t fail at 9am in a meeting room. It fails off-hours — a chef walks out mid-service, a support worker no-shows a 2am shift, a theft allegation on a Sunday — when a manager makes a call without the right information: no documented warning, no fair process, no paper trail. Fitz HR exists for that moment. And every routine compliance decision before it.
Built by operators and HR professionals with real-world experience in Australian Fair Work compliance, workplace disputes, and award interpretation — for the businesses that can’t afford to get it wrong.
01 — Specialisation
Your Award, Not Generic HR.
Fitz HR knows the award that governs your team — cold. Every AI response, every document, every piece of guidance is grounded in one of seven modern awards: Hospitality (MA000009), Restaurant (MA000119), General Retail (MA000004), Manufacturing (MA000010), SCHADS (MA000100), Health Professionals (MA000027) and Children’s Services (MA000120). Not a generic HR platform stretched to fit — the hardest awards, for the industries that can least afford to get them wrong.
02 — Compliance Guidance
Instant Answers. Real HR Experts.
Two layers of Fair Work compliance support: instant AI answers to any award question, available 24/7 — and a dedicated team of qualified HR professionals for complex investigations, serious misconduct, and crisis situations. Not a generic HR system. Not a traditional HR consultant. Both — purpose-built for award-covered frontline industries, at a fraction of consultant rates.
03 — Documentation
Compliant Documents Before You Need Them
Generate warning letters, PIPs, employment contracts, and termination letters in minutes — each aligned to your award and the specific situation. Most unfair dismissal claims are lost not on the decision itself, but on the absence of a documented process. Fitz HR builds the paper trail as you go.
04 — Availability
24/7 HR Support Including Crisis Mode
Crisis Mode connects you with a qualified HR professional within 15 minutes during business hours or 2 hours after hours — because the staffing crisis at 10pm doesn’t wait for Monday, and neither should your HR support. Compliance guidance available any time, any day — not just during business hours.
$93k
Max civil penalty under
Australian Fair Work law
per contravention
$30k+
Typical unfair dismissal
claim cost in Australian
hospitality
$449
Fitz HR per year —
unlimited guidance,
documents & expert access
24/7
AI guidance including
after-hours Crisis
Mode callback
Fitz HR operates within the Australian employment law framework, providing guidance aligned to Australian employment law including the Fair Work Act 2009 (Cth), National Employment Standards (NES), and seven modern awards: Hospitality MA000009, Restaurant MA000119, General Retail MA000004, Manufacturing MA000010, SCHADS MA000100, Health Professionals MA000027 and Children’s Services MA000120. It integrates with existing rostering and payroll platforms including Xero, MYOB, Deputy, and Tanda.
Who it’s for: Fitz HR is designed for Australian small businesses in award-heavy, shift-based frontline industries — venues, shops, workshops, care services, clinics and childcare centres, single-site or multi-site. It is best suited for owner-operators and managers responsible for staff compliance, rostering decisions, and handling employee issues without a dedicated internal HR team.
Common use cases: handling underperformance and disciplinary action, managing unfair dismissal risk, interpreting award penalty rates and allowances, responding to Fair Work complaints and staff grievances, and generating compliant employment documentation before a situation escalates.
Built on
Fair Work Act 2009 (Cth)
7 modern awards & growing
FWO Pay Guides
National Employment Standards
Fair Work Commission decisions
Company details: Fitz HR Pty Ltd (ABN 87 693 882 709) · Founded 2025 · Headquartered in Sydney’s Inner West · Contact & media enquiries:
support@fitzhr.com · Instagram:
@fitz.hr
Common Questions
What is Fitz HR?
Fitz HR is an award-aware, AI-powered HR compliance platform for Australian small business. It provides instant guidance grounded in your specific modern award — seven awards across hospitality, retail, manufacturing, community services (SCHADS/NDIS), health and children’s services — plus the Fair Work Act 2009, generates compliant employment documents, and connects operators with qualified HR professionals for complex disputes and crisis situations. Your award, not generic HR.
What awards does Fitz HR cover?
Seven modern awards: Hospitality (MA000009), Restaurant (MA000119), General Retail (MA000004), Manufacturing (MA000010), SCHADS (MA000100), Health Professionals (MA000027) and Children’s Services (MA000120). Every AI response is aligned to your award’s classification levels, penalty rates, loadings and overtime provisions — for example, the Hospitality Award’s full penalty schedule (Saturday 125%/150%, Sunday 150%/175%, Public Holiday 225%/250% — full-time-or-part-time vs casual), evening loadings ($2.95/hr) and night loadings ($4.42/hr). See the
complete 2026 Hospitality Award rates guide.
Is Fitz HR a replacement for an HR consultant?
For most small businesses, yes. Fitz HR combines instant AI guidance for routine HR questions with direct access to qualified HR professionals for complex investigations, disputes, and crisis situations. The only area Fitz HR does not cover is formal legal representation at the Fair Work Commission — which requires an employment lawyer. See the full
Fitz HR vs HR consultants comparison.
How much does Fitz HR cost?
Fitz HR starts at $0/month forever. Paid plans start at $249/year (Starter) and $449/year (Pro). All plans include unlimited AI HR guidance. No lock-in contracts, no termination fees, 14-day money-back guarantee. Full pricing is published at
fitzhr.com/pricing — no sales call required to see it.
What HR documents can Fitz HR generate?