Covers private-sector health professionals and health support services — including allied health, dental assistants, pathology collectors and medical administration.
Live scenarios
How do the streams change the pay rate?
MA000027 splits into support services, dental assistants, pathology collectors and health professionals streams. Fitz picks the right stream and level so the rate is exact.
Can I use an annualised wage arrangement?
The award allows annualised wages under strict conditions with a mandatory reconciliation. Fitz explains the outer-limit and record-keeping rules before you rely on one.
What is the casual minimum engagement?
Fitz returns the exact minimum period of engagement for casuals and cleaners from the current award text.
Classification wizard
01
Describe the role
Answer a few plain-English questions about what the employee actually does.
02
Fitz maps the award
The wizard walks the Health Professionals Award classification structure so you land on the right level.
03
Get the exact rate
The current hourly, weekly, penalty and allowance figures — straight from the Pay Guide MA000027.
Document builder
Award-correct documents in minutes
Generate health practice paperwork that already reflects Health Professionals Award rules: Health practice employment contract · Annualised wage agreement · Classification & pay-rate letter · Casual engagement letter · Formal warning.
Crisis Mode
When something goes wrong right now
A patient-safety complaint or an urgent conduct issue — Crisis Mode gives you the immediate, award-grounded steps and the right documentation trail.
Awards & compliance software for health practices
Fitz HR is the award and compliance layer for health practices without an in-house HR team. It interprets the Health Professionals Award (MA000027) for every pay, penalty, allowance and classification question, produces the contracts, letters and warnings that hold up if a matter is ever tested, and keeps a record of each answer and document so you can show the process you followed. Payroll and rostering stay where they are — Fitz sits alongside them as the compliance layer, and a human HR specialist is there when a situation needs one.
- Award interpretation — the exact MA000027 rate, loading or allowance, sourced from the current Fair Work Pay Guide.
- Compliance records — every answer and generated document is kept with the employee it relates to.
- Process that holds up — warnings, performance and termination steps that follow procedural fairness, not guesswork.
- Human escalation — a real HR specialist when the answer needs judgement, not just a rate.
Explore
Frequently Asked Questions
What does Fitz HR do for a health practice?
Fitz answers Health Professionals Award (MA000027) questions instantly — pay rates, penalties, allowances, minimum engagement, classifications and compliance — grounded in the current Fair Work Ombudsman Pay Guide. It also builds documents and runs a Crisis Mode for urgent situations.
Are the Health Professionals Award rates current?
Yes. Rates are sourced from the FWO Pay Guide MA000027 and are current as at 2026-07-01, with the next review due 2027-07-01.
Is Fitz HR an awards and compliance software for health practices?
Yes. Fitz HR is award and compliance software built for health practices: it interprets the Health Professionals Award (MA000027) for pay, penalties, allowances and classifications, generates award-correct documents, and keeps a record of every answer and document so you can show the process you followed. It does not run payroll — it sits alongside your payroll or rostering system as the compliance layer.
Who does the Health Professionals and Support Services Award cover?
MA000027 covers private-sector health professionals and support staff — allied health, dental assistants, pathology collectors and medical administration among them. Public-sector and nursing roles are typically covered by other awards.
Is this a separate product from the hospitality tool?
No — it is the same Fitz HR assistant, tuned for the Health Professionals Award. You get the same wizard, document builder and Crisis Mode, grounded in your award.
Any Health Professionals Award question — answered in seconds
Grounded in the current Fair Work Pay Guide MA000027. Ask anything about pay, penalties, allowances or compliance.
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