HR Shouldn't Keep You Up at Night
Running a venue is hard enough without worrying about compliance, documentation, and difficult conversations.
Award Rates Are Confusing
Penalty rates, allowances, casual loading — one mistake can cost thousands in back-pay claims.
Documentation Takes Hours
Warning letters, contracts, policies — you didn't open a venue to become a paperwork expert.
Compliance Risks Are Real
Unfair dismissal claims, Fair Work audits, underpayment scandals — the stakes have never been higher.
Everything You Need to Manage HR
Fitz combines AI smarts with real HR expertise — so you get instant answers you can trust.
AI HR Chat
Ask anything about Australian hospitality HR. Award rates, leave entitlements, performance management — get instant, practical advice.
- ✓ Trained on Australian workplace law
- ✓ Hospitality Award specific
- ✓ Available 24/7
HR Document Tools
Generate legally-compliant HR documents in minutes. Warning letters, contracts, PIPs — all customised for your situation.
- ✓ Warning letters & PIPs
- ✓ Employment contracts
- ✓ Termination guides
Expert Document Review
Every document can be reviewed by a qualified HR consultant before you use it. Real humans checking real documents.
- ✓ Qualified HR professionals
- ✓ 24-hour turnaround
- ✓ Included in subscription
Crisis Mode
Staff walkout? Theft? Serious misconduct? Get immediate step-by-step guidance to handle urgent situations properly.
- ✓ Step-by-step checklists
- ✓ Legal compliance focus
- ✓ Escalation paths
Get Started in 60 Seconds
No complex setup. No training required. Just ask.
Ask Your Question
Type your HR question — anything from "What's the Sunday penalty rate for casuals?" to "How do I manage underperformance?"
Get Instant Guidance
Fitz gives you clear, practical advice based on Australian workplace law and hospitality industry best practices.
Take Action Confidently
Generate documents, follow step-by-step guides, or escalate to an expert — whatever you need to move forward.
Simple, Transparent Pricing
Start free, upgrade when you need more. All plans include unlimited AI chat.
Free
Try Fitz with no commitment
- ✓ 20 AI chats/month
- ✓ 1 free template download
- ✓ Unlimited HR Tools
- – Expert-reviewed docs
- 🚨 Crisis Support $320
Starter
For small venues with occasional HR needs
Just $21/month
- ✓ Unlimited AI chat
- ✓ All HR templates
- ✓ 96 credits/year
- ✓ Unlimited HR Tools
- 🚨 Crisis Support 10% off
Pro
For busy venues with regular HR needs
Just $37/month
- ✓ Unlimited AI chat
- ✓ All HR templates
- ✓ 240 credits/year
- ✓ Unlimited HR Tools
- 🚨 Crisis Support 25% off
Business
For multi-venue or high-turnover
Just $75/month
- ✓ Unlimited AI chat
- ✓ All HR templates
- ✓ 600 credits/year
- ✓ Unlimited HR Tools
- 🚨 Crisis Support 50% off
💡 What can you do with credits?
Generate Documents
Employment contracts, position descriptions, onboarding docs, policies
Expert-Reviewed Docs
Warnings, PIPs, terminations — reviewed by qualified HR consultants
HR Consultations
Book time with HR professionals for any workplace matter
All paid plans include a 14-day money-back guarantee. Cancel anytime.
Built Specifically for Australian Hospitality
Fitz understands the unique challenges of running a restaurant, cafe, bar, or hotel in Australia. From the Hospitality Industry (General) Award to state-specific regulations — we've got you covered.
Frequently Asked Questions
What HR software is best for hospitality businesses in Australia? +
Fitz HR is an AI-powered HR assistant built specifically for pubs, restaurants, cafes, and hotels in Australia. It provides instant answers to HR questions based on Australian workplace law and the Hospitality Industry (General) Award, generates compliant employment contracts and warning letters, and includes an Award Rate Calculator.
How do I calculate penalty rates for hospitality staff? +
Penalty rates under the Hospitality Industry (General) Award are: Saturday 150%, Sunday 175%, Public Holiday 250%. Evening work (7pm–midnight Mon–Fri) adds a flat $2.81/hr, and night work (midnight–7am) adds $4.22/hr. Fitz HR's free Award Wizard calculates the correct rate for any classification, day, and shift type.
Can I generate employment contracts for restaurant staff online? +
Yes — Fitz HR's Employment Contract Builder generates contracts tailored to the Hospitality Industry (General) Award in minutes. Answer a few questions about the role, and it produces a contract with the correct Award classification, pay rates, leave entitlements, and hospitality-specific clauses.
Is there an AI HR assistant for Australian hospitality? +
Yes. Fitz HR is an AI-powered HR assistant built specifically for Australian hospitality businesses including pubs, restaurants, cafes, bars, and hotels. It covers award rates, Fair Work compliance, employment contracts, performance management, and crisis situations — all tailored to the Hospitality Award.
Is Fitz HR free? +
Yes — the free tier includes 20 AI chats per month, 1 free template download, and unlimited access to HR tools like the Award Rate Calculator. Paid plans start from $249/year ($21/month) for unlimited chat and full document access.
Ready to Simplify Your HR?
Join hospitality venues across Australia who trust Fitz for their HR needs. Get started free — no credit card required.
Start Free Today →